At FTC, we're committed to providing exceptional support to all members. Our dedicated team is available 24/7 to address your questions and concerns through multiple channels including live chat, email support, and our ticket system.

All support requests are prioritized based on urgency, with account security and payment issues receiving immediate attention. We strive to resolve most inquiries within 12 hours, with complex issues addressed within 24 hours.

New members receive enhanced support during their first 30 days. Our comprehensive knowledge base contains tutorials and FAQs to help you navigate the platform efficiently. We regularly update our support resources based on common user questions.

For advertiser support, dedicated account managers provide personalized assistance with campaign optimization. We conduct quarterly support quality reviews to ensure we're meeting our service standards.